Privacy Policy
Last updated: August 2026
Introduction
Unique Homebased Care (Pty) Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our patients, clients, and website visitors in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African legislation.
Information We Collect
We may collect the following categories of personal information:
- Contact details (name, phone number, email address)
- Health and medical information (for care purposes only)
- Identity and demographic information
- Communication records and enquiry details
How We Use Your Information
Your personal information is used to:
- Provide and manage our healthcare services
- Respond to enquiries and communicate with you
- Comply with legal and regulatory obligations
- Improve our services and website experience
Data Protection
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Access to personal data is restricted to authorised personnel only.
Your Rights
Under POPIA, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Contact Us
For any privacy-related enquiries or to exercise your rights, please contact us:
Unique Homebased Care (Pty) Ltd
Email: info@uniquehomebasedcare.co.za
Phone: 084 689 4833